Mastering Group Coaching – Energy, Engagement, and Real-World Tips

Angie: 00:00:00

John,

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John: Angie.

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Angie: what are your

thoughts on the group thing?

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John: Well, Angie, I'm not sure

I should answer that kind of

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question in front of our audience.

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Angie: Oh, not where I was going,

but now I think I might know a

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little better how your mind works.

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Now.

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Back to our session topic.

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John: You know exactly how my mind works.

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Uh, you mean group coaching, right?

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Angie: Uh, yeah.

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John: Well, let's hop to it, shall we?

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Angie: yeah.

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good idea.

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John: Well, uh, yeah, group coaching.

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We've both done a lot of group coaching

over the while, but, uh, before we get

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to our topic, hey, we have just recently

set up a brand new YouTube channel and

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we'd love you to come and join us there.

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We're sharing clips from the show.

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We're gonna share some exclusive

content there as well over time.

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So come and find the Coaching

Clinic podcast on YouTube.

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Subscribe to the show and we'd

love to see you there as well.

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But for today, group coaching, Angie.

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Do you enjoy doing the group stuff?

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Angie: God help me today with you.

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So when it comes to coaching, yes.

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I have to say I do, and I think it's

because that's where my beginnings

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were, you know, in becoming a

coach, like I was a trainer.

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So of course as a trainer,

everything was in groups, right?

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I did sales training, I did all sorts

of training for, for different arenas.

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So I think it naturally was my

space and I love being there.

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I went to school to be a

teacher, you know, wanted to be

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a teacher and realized there are

politics and said, no, thank you.

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But anyway, that's a different

story for a different time.

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But I do, I have to say I do.

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I love doing, uh, the

group coaching thing.

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John: I mean, we did, we did an episode

a little while ago, episode 54 for us,

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where we are talking about scaling up

your coaching business and how group

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coaching is probably one of the first

steps that people will usually take in

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coaching for scaling up their business.

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So I think it is an important one to

look at and, and much like you, I, I

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was group coach doing group coaching

from early on in my coaching career.

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Probably wasn't the

first thing I was doing.

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I think I did, really did all, I did all

my training one-to-one and, uh, I did move

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fairly soon into group coaching though,

so probably three years of one-to-one.

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And then I was.

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Mostly doing group coaching and

um, and it's very different.

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It's very

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Angie: Very

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John: there was a lot, there was

a lot to learn for, for doing it.

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So, um, it doesn't really

work quite the same way.

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What, what are some of the things that

you noticed, uh, about how it's different?

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Angie: Well, I think that as the

coach, the first thing you have

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to remember is that you really

need to keep people engaged.

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And I didn't realize, so now think,

okay, I always do this, don't I?

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When I go back to when I first

started being a trainer slash coach,

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there wasn't, you know, the phone

issue, there was less distraction,

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so it was a bit easier to do that.

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Um, so your audience was somewhat,

you know, captivated to begin

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with, unless they were just kind

of nodding off or something.

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But, so that was like a

really good experience.

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However.

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I quickly learned that when I did this

intentionally as part of my business,

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it was a much, oh my gosh, when you

can see all the faces, so I, you know,

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whether you're in person or you're

doing it virtually, and you could see

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all the faces and the phones and the

buzzing and the, it definitely required.

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Not just different skillset, but

a different level of patience.

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Um, 'cause I could remember being, I, I

just remember getting like triggered, I

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hate to use that word by the way, but you

know, in one of my live sessions and I.

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This one particular person, the phone just

kept going off and often they're looking

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at it, and I have the attention span of

a fleet, so I was getting distracted.

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It was real.

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It was real.

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So I really had to take that step back

and say, wait a minute, how am I going?

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You're laughing, but you know, I

could, oh, squirrel, there it is.

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You know, like I'm off on some other way.

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And so it does require, I think,

a different set of skills.

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In order to keep so engaged.

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I think that's the first, you know,

like, oh, what makes a great coach

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able to be a great group coach?

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Engagement?

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You have to keep people engaged.

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John: I feel like we need one of

those wibbly wobbly screen effects for

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when we do our back in time stories

way back when we first started.

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I'll see.

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I'll see if I can see

if I can sort that out.

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But no, I was, I was laughing

because I was laughing because you

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actually reminded me of how much of

a challenge it was for me as someone

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who is also very easily distracted.

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I think it's one of the

things we do have in common.

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Um, but yeah, overcoming distractions

and staying focused and present

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on a group coaching call.

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Oof, that was very challenging to me.

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But I've never, I don't think I've

ever done group coaching in person.

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I've done group training.

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I've done, um, different group

events, but I don't think

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I've ever done that in person.

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Um.

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So I wonder, wonder what the experience

was like for you of, of doing that?

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And you say had someone who was

annoyingly with the mobile phone, what,

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what else, what else was going on?

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What.

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Angie: person.

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Oh yeah.

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So also too, I think that in any

coaching that you do, whether it's

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in person or it's virtual, there's

always that, those one or two that

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wanna be, they talk and they're.

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You know, kind of cutting everybody

else off and they need to have

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all their questions answered.

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So you have to know how to manage that

obviously as well, because we don't ever

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want to be rude intentionally, but we

have to be able to kind of cut that off.

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Make sure, because what happens is the

other people start getting, you know,

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getting annoyed that are involved.

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If it, it becomes the a, you

know, the Angie show, right?

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If I'm the person going, well, I had this

every time, whether I'm in the classroom.

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And I'm a student, or I'm

the instructor, if you will.

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I've always had that experience even

with, you know, some of the things that

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you and I have done in the past, always.

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There's always at least one.

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So you have to be able to diplomatically

manage that so that you really not

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insulting anybody, um, you wanna honor

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John: Yeah.

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Angie: But that's another always, like,

they just pop up like a groundhog and

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they keep burrowing and making holes.

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John: Yeah.

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And it is one of the things that if

you're gonna f up on a, on a solo

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coaching call, it is only gonna affect

you and the one person on the call.

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But you do that on a group coaching

call and it's gonna affect more people.

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So, um, is a bigger potential, bigger

potential for the, um, for the fops.

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Angie: Absolutely.

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John: gen, very gen with my language

today, uh, controlling myself.

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But, um.

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I, I, I'll tell you what I, I, I don't

think I really would even want to have an

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in-person group, a group coaching thing,

because I think I've just done the online.

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Yeah.

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And I'll tell you what, because I've done

the online thing for so long, and I don't

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really want to be in a situation where

people can distract each other as well.

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Angie: Hmm.

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John: As much, as much as the

coach can be distracted, so can

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the people who are being coached.

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And I think if they're actually able

to easily interact with each other,

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sitting next to each other or grouping

together, I think there is actually more

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potential for, um, for disruption in

the group or distraction at the rollies.

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Angie: Hmm.

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Interesting because it's so funny, like I.

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I feel the total opposite.

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I definitely love my group

coaching in person because I think

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I am able to better captivate.

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I don't stand in the front of

the room like an instructor.

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I'm busy walking around and I'm doing

things, and I create intentional pieces

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where I'm inviting them to interact.

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And that can be a little dangerous

too, because all of a sudden it's like.

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Like, can you just hear the

murmurs and the talking and you're

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like, okay, wait, wait, wait.

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Let's come back to center for a minute.

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So, but I, again, I think for me

it's because I started in that

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space, so it feels just more

natural to me to be able to do that.

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I love being in person and doing

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John: And that's, that's probably the case

for me with, with group coaching online.

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Um, but it's funny 'cause I've never

actually, I've never really seen you

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walking or, or being up on the stage,

and I just kind of like to imagine that

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you sort of float everywhere or glide

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Angie: yeah, I'm floating

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John: Like, like, like you're

on coasters or something, you

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just, uh, float floating around.

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That's just how, how my,

that's just my imagination.

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But, um, I'll, I'll say, I'll say this.

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My first experiences with group coaching,

I was also being trained as a trainer

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for, for the company that I was with.

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And, um, and, and it may have mentioned

a few of these things before on,

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on the previous episodes, but, um,

for those who haven't heard that.

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One of the things they were

very big on was energy.

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And I do feel that there is a

thing of, well, certainly you there

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in person, you have to do this.

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But even more so, I think when you're

doing online group stuff, you have to

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turn up the energy dials that bit more.

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Not to crazy levels, not to like,

um, no bouncing off the walls.

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Pumped up on Adderall or something sort

of levels, but to, uh, to, to a level

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where you just hand things up where the

energy is higher and stronger, where

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you are leading the energy of the group.

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Uh, and so you don't want it to be hyper

energy, you just want it to be dialed

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up a bit so that it's stronger and,

and maybe even maybe just a voice more

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commanding with your voice and, um, a

bit more physically commanding as well.

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So you need to look and sound and

feel confident when you're doing

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that, but also I think people need

to be able to feel that energy for

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you because if you are low energy on

group coaching and you are leaving

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the energy of the group, guess what?

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The group's gonna have?

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Angie: Oh, you're definitely the PACE car.

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I heard that years ago when

I was being trained to work.

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Uh, I worked for a coaching company,

as you know, and one of the things

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that always stuck with me, and I think

I knew this, but you know, you're

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the PACE car, you're gonna set the.

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Tone.

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If your energy is low, it's definitely

going to affect the room and, and

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it can listen even in a one-on-one.

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It, you know, you kind of do,

but you, you know, you have to be

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able to come to it and be right.

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Create the atmosphere and the

environment that you want to,

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to your, your students, right?

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Or whomever, however you wanna refer

to them, your clients to experience.

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I cha, I'm challenged by.

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Sitting in the space.

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Right?

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Because you see right now, even my hands

are going, I sit, I stepped away from

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the desk a little bit because when I need

my energy to go up, I have to be able

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to like kind of move the hands and move

the body hard to do that from a seat.

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So I think, I don't know,

I think I'm probably better

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in person than I am online.

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Right.

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You know, virtually.

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But it definitely presents a

different set of challenges

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for somebody like me because I.

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Because, um, I can end

up being the distraction.

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So I have to, I've had to learn to

harness my energy where I think most

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people are struggling with the opposite.

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They're struggling to bring this

like energy and, and however,

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you know, that elevated space.

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And I'm like, Ooh, we

gotta take a step back.

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We have to harness this a little bit.

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John: I think that that brings

up something probably might do,

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might do a little episode on, um,

because I'm one of those people that

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definitely not naturally high energy.

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I had to do a lot of work, had to do

a lot of work to turn my energy up.

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And even then I always worry about

probably more than I should, but

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I always concern myself about, all

right, is my vocal variety good?

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Am I coming up with enough energy?

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Do I need to, do I need to

turn dials up a bit more?

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Um, I.

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And I still want it to feel natural.

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Um, um, but it, it is been hard

to find that for me because

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it wasn't natural for me.

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It was more, uh, very much like

my dad, very kind of stoic, quiet.

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Angie: You're a Brit!

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I'm joking.

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Cut that out.

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Don't put that in.

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John: for all I'm British

viewers and Angie's anti British.

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Um, no, I don't think that for a moment,

but, um, but my dad's very quiet.

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My dad's a listener, my dad, and I'm

very much like, very much like him

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when it comes to those sorts of things.

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Um, and he, even to the point

where I shouldn't talk too much

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about that, but he, he kind of

mumbles a bit when he talks.

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That is has been a tendency for me as

well as I very much have taken after

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in more ways than more ways than we

probably want to take after our parents.

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So I had to do a lot of work on those

things because those are things that

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just do not work when you're coaching,

when you're training, when you are on

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the stage, that you have to step out

of that and break through those things.

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I think I've done okay with

it and there may still be,

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may still be room for growth.

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Angie: Listen.

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I think as coaches we always have

that room for growth, but I think.

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I think it's important for people like

our listeners to understand, you know,

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you can captivate whether you're in person

or you're doing something virtually.

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It's so, it's not, I don't wanna say it's

so easy, but there are some things that

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you, you know, like, well, what do I do?

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Well, you mentioned it, right?

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It's sometimes it's your tone, right?

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What are you talking about in that moment?

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Does it require higher energy?

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Does it require, you

know, a more seriousness?

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Adjust your tone and your, and

for me, you know, I'm from the

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northeast, da, da, da, da, da.

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I talk very quickly and

I have to consciously and

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intentionally work through that.

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Every single time I do a coaching session

or I do a group type of a thing, even

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a speaking engagement where I'm, I get

excited and I have to draw it back.

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So you really need to.

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Pay attention to some of the body

language, even if you're just sitting at

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a desk or you know, something like that.

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Your tone, right?

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Am I trying to be serious here?

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Am I slowing down my speech,

the rate at which I am speaking?

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And how do I, this is, I think

this is hugely important if people

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are starting to, 'cause, you

know, adults now, I, I think it's.

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Uh, 12 minutes, I think

of it used to be 16.

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Um, and it's changed I guess

depending on who you, who you talk to.

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But the attention span of an adult.

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If you don't, you know, put,

you know, incorporate into

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your training or your coaching.

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Some type of, and I, we will call

it a pattern interrupt, maybe.

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Like energetically, you know, something

to shift and wake everybody up,

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you're going to be dead in the water.

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Whether you're doing a speaking event,

you're doing a one-to-one coaching,

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or you're even doing this group

coaching that we're talking about,

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you have to keep them captivated.

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And that's what do you do when you,

when you realize if you're looking

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at the screen or you're looking at

the audience and you see people kind

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of like starting to look up at the

ceiling and they're looking away,

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they're looking at their nails.

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what do you do

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John: Yeah, it's, it's

an interesting thing.

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Angie: them is not an option.

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John: So I've been told, um, but

he lost me several jobs, that one.

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But, uh, yeah, I do find, like one

of the things that is challenging,

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particularly with doing online group

coaching you, is you must, you must do

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that, and you don't necessarily have the

same, quite the same ways of doing it

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as you do when you're there in person.

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It's very easy to do a sort of turn to

the person next to you and say, yeah, or

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give 'em a high five, or stuff like that.

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I think, I think probably most of

us have had those experiences if

303

: 00:16:28

we've been to any kind of coaching

or personal development event.

304

: 00:16:31

You can't do that so much on virtual

events, and you also know you are

305

: 00:16:37

competing with whatever else is going

on in their environment, on their

306

: 00:16:41

mobile phone or whatever else, because

most people do not put their mobiles

307

: 00:16:46

away or are for face, whatever.

308

: 00:16:50

When,

309

: 00:16:50

Angie: I ask them to.

310

: 00:16:51

I tell 'em, put it on silent and

turn it upside down on your, on your

311

: 00:16:55

desk or whatever, you know, whatever.

312

: 00:16:57

They're sitting, wherever they're sitting.

313

: 00:16:58

I specifically ask for that now.

314

: 00:17:01

John: But you have no control over that.

315

: 00:17:03

So they, they may do

it, they may not do it.

316

: 00:17:05

Um, they may be in a, a noisy environment,

and so I have to find that on group,

317

: 00:17:10

uh, online group coaching calls as well.

318

: 00:17:12

And so you get people to

share and you can barely, I.

319

: 00:17:15

Barely hear what they're saying.

320

: 00:17:16

Um, and, but all of that is distraction.

321

: 00:17:18

So being able to keep them tuned

into what you're saying present,

322

: 00:17:22

you have to do a lot of that.

323

: 00:17:23

Type this into the chat

box if we get this.

324

: 00:17:25

What have you learned?

325

: 00:17:26

What, what's more stood out for you here?

326

: 00:17:28

Keep the, keep the sharing

coming, uh, and say probably

327

: 00:17:32

even more than in an in-person.

328

: 00:17:35

Event.

329

: 00:17:35

I think there's, uh, it's, we are much

more used to distracting ourselves when

330

: 00:17:39

we're on our own anyway and be, even

if we're on a call with someone else,

331

: 00:17:43

uh, with a group, we can still do that.

332

: 00:17:45

We still don't necessarily shut

away all those notifications

333

: 00:17:49

from wherever else is coming up.

334

: 00:17:51

Angie: John, he'll tell you it

took 30 episodes for me to turn

335

: 00:17:54

off my, uh, my notifications on

iPhone while we're recording.

336

: 00:17:59

But again, it wasn't a habit,

but it's a great habit.

337

: 00:18:02

I mean, there are definitely some.

338

: 00:18:04

Checkpoint, I think, you know, for when

you're doing things, um, virtually, I

339

: 00:18:09

think virtually is much more challenging

for that reason because you have zero

340

: 00:18:14

control over the other environment.

341

: 00:18:16

If you have a group of people in

a room, whether it's 20 people or

342

: 00:18:20

2000 people, you have a little bit

more control of the environment.

343

: 00:18:24

Who's there, what's there the temperature.

344

: 00:18:27

If you have 20 people in

a virtual group coaching.

345

: 00:18:31

Again, dogs are barking, kids

are crying and screaming.

346

: 00:18:35

There's sirens in the background.

347

: 00:18:37

How do we know?

348

: 00:18:37

Because we've both

experienced all of that.

349

: 00:18:40

And you do have to do, I think, I

don't know, I do this at the beginning.

350

: 00:18:44

I, I do a little bit of housekeeping

before I even get into, whether

351

: 00:18:48

it's just for the day or if it's

a series of coaching events that

352

: 00:18:52

I'm doing with the same group.

353

: 00:18:54

And I will say, you know, please

be mindful and respectful.

354

: 00:18:58

Of yourself, my me, your peers, the people

that are on here, because distractions

355

: 00:19:05

are going to change your outcomes

whether you think they can or not.

356

: 00:19:09

And that includes, you know, close the

door, shut the windows, you're hot, put

357

: 00:19:13

the fan on, you know, whatever it is.

358

: 00:19:16

And I try to make a little bit light of

it, but there's always that person that.

359

: 00:19:21

You still hear things.

360

: 00:19:22

I'm like, excuse me,

John, John, nevermind.

361

: 00:19:25

Let me just mute John,

let me make sure John is

362

: 00:19:27

John: You know, it would be me.

363

: 00:19:30

Angie: Well, no, and I'm using you as

obviously the example, but you know,

364

: 00:19:33

John: I.

365

: 00:19:34

Angie: you sometimes have to be able

to manage that a little bit because

366

: 00:19:38

the distractions for you as the coach

and for the other people, and if you're

367

: 00:19:42

distracted, so are the other people.

368

: 00:19:45

You know that because you're

seeing each other in the same lens.

369

: 00:19:50

John: And, and you may think,

doesn't everybody know that?

370

: 00:19:52

It's like, yeah, but there's a reason

why they still have to tell you at the

371

: 00:19:56

start of a theater show or the cinema

to turn, turn off your mobile phones

372

: 00:20:01

and put them on silent because people.

373

: 00:20:03

Don't, people still

don't, they, they know.

374

: 00:20:06

People do know.

375

: 00:20:07

They just don't think about it

or they don't think it applies

376

: 00:20:10

to them, or they forgot that they

have their phone on full volume.

377

: 00:20:14

And I still to this day do

not understand people who have

378

: 00:20:17

their phone on full volume.

379

: 00:20:18

And is there any need for that?

380

: 00:20:21

Um, I think vibrate is

perfectly acceptable

381

: 00:20:24

Angie: Of course you

382

: 00:20:25

John: an emergency situ, unless there's

an emergency situation going on.

383

: 00:20:30

Angie: I am today.

384

: 00:20:31

What is going on?

385

: 00:20:32

People are gonna be

hitting unsubscribe today.

386

: 00:20:35

What is wrong with the NG today?

387

: 00:20:37

John: or maybe, maybe we'll find

ourselves with more subscribers.

388

: 00:20:39

Who knows?

389

: 00:20:40

It could go either way.

390

: 00:20:41

It could go either way, Angie, I think.

391

: 00:20:43

Um, but look, I'll say this.

392

: 00:20:45

Um, I nearly, I nearly lost the coaching

job because I wasn't able to get my

393

: 00:20:49

energy up initially to the level that I.

394

: 00:20:52

To the level that they wanted me to be at.

395

: 00:20:54

They were very keen that there had to

be a, a high level of energy that had to

396

: 00:20:58

be, um, you know, it had to be good and

strong and confident, and we did several.

397

: 00:21:04

Test coaching sessions where I was told I

wasn't meeting the standard and not nice

398

: 00:21:10

to, not nice to hear, not nice feedback.

399

: 00:21:12

Um, but it was actually, actually to a

point where they said, all right, we're

400

: 00:21:16

gonna give you one more go at this.

401

: 00:21:18

And if you can't figure this

out, if you can't get there,

402

: 00:21:21

we'll find someone else who can.

403

: 00:21:23

Angie: Oh.

404

: 00:21:25

John: So it was, it was very much, it was

very much like that look, to some reason

405

: 00:21:28

it was harsh, but it was what was needed.

406

: 00:21:31

And uh, and if I hadn't, if I hadn't

have been able to get to where they felt

407

: 00:21:36

that I needed to be, I think they were

well within their rights to say, all

408

: 00:21:40

right, you're not, you're not there.

409

: 00:21:41

You don't really have

what we need right now.

410

: 00:21:43

Um, and I would.

411

: 00:21:45

Probably I might not be, I might be a bit

more diplomatic about how I approached

412

: 00:21:49

it with somebody, but I would probably be

the same if it was somebody representing

413

: 00:21:53

me and my business and, and their

energy wasn't where I needed it to be.

414

: 00:21:57

Angie: Well, I think it's important

too, to recognize that what you're

415

: 00:22:03

talking about, right, what your subject

matter is, I think that matters.

416

: 00:22:07

But that doesn't mean that, let's

say for example, on the one hand

417

: 00:22:11

we're talking about raising puppies.

418

: 00:22:13

Oh my gosh.

419

: 00:22:14

I could get out there and be like, you

know, warm and fuzzy and even a little

420

: 00:22:19

silly, and I'd be like, oh my God, look

at this cute little fuzzy face and.

421

: 00:22:23

Be a totally different person.

422

: 00:22:25

Right?

423

: 00:22:25

And then if I'm talking about

biologics, which will never happen,

424

: 00:22:30

but I wanna do the extreme right?

425

: 00:22:33

If I'm speaking to a group of medical,

uh, experts, let's just say on energy,

426

: 00:22:40

you know, or managing their teams,

because you know, naturally in that

427

: 00:22:44

field, those people, engineers, doctors,

they're not generally, they're much

428

: 00:22:49

more pragmatic, much more stoic.

429

: 00:22:51

You have to know that you need to know

who your, your subject matter is going

430

: 00:22:57

to attract if you're doing that, you

know, and if it is like I'm just doing

431

: 00:23:01

basic life coaching, well then you need

to understand, you need to be able to

432

: 00:23:06

manipulate, and I don't mean this in a

negative, but the entire room, you can't

433

: 00:23:10

just, you know, uh, attract or, or speak

to, if you will, with the air quotes.

434

: 00:23:16

The, you know, the energetic

people, the, the joiners.

435

: 00:23:20

There's gonna be those quiet

people, and I'll call on them.

436

: 00:23:23

I'll be like, so John,

what do you think of that?

437

: 00:23:25

And I purposely make them

uncomfortable, but you really need

438

: 00:23:29

to know who you're attracting.

439

: 00:23:31

So that you kind of know, all right,

well how do I engage this room?

440

: 00:23:35

I, I think it's a little more difficult

when you are dealing with a group that

441

: 00:23:40

is not necessarily like, so you, John,

you might do great with the biologics.

442

: 00:23:45

You know, you might do very well

because the mannerisms and the

443

: 00:23:49

way in which you speak naturally.

444

: 00:23:52

But somebody like me, I have

to dial it in, put the silly

445

: 00:23:57

aside and be much more serious.

446

: 00:24:00

Which, okay, I'm not saying

I'm not serious in my business

447

: 00:24:03

because I definitely am, but I

have to bring a different energy.

448

: 00:24:06

That doesn't mean that I still

don't need to keep them awake.

449

: 00:24:12

John: Mm.

450

: 00:24:12

Angie: just need to do it

speaking their language.

451

: 00:24:14

So, you know, are you doing a mixed

bag of life coaching or are you doing

452

: 00:24:18

a specific theme in your coaching?

453

: 00:24:20

I think that matters.

454

: 00:24:22

John: Yeah, I, I do, I do very

well in those places where somebody

455

: 00:24:26

serious is needed because of

being such a, a serious person.

456

: 00:24:30

Angie: Right.

457

: 00:24:31

And I, what did I say before

we started recording today?

458

: 00:24:34

If people can, I, we should

just do a recording of our

459

: 00:24:36

free recording conversations.

460

: 00:24:39

John: But we couldn't publish it.

461

: 00:24:41

That's

462

: 00:24:41

Angie: We probably

couldn't, but don't let John

463

: 00:24:44

John: We'd get, we'd get, I think

we'd get banned from YouTube if we

464

: 00:24:47

published those, but, uh, um, but, but

here's, here's what I'll say with, with

465

: 00:24:50

group coaching, um, because I think

the, the primarily managing a larger

466

: 00:24:56

group is, is a bit more challenging.

467

: 00:24:58

And being on your feet for saying the

right kinds of things at the right

468

: 00:25:02

kind of time is also challenging.

469

: 00:25:04

And I, I know I've messed up

on the, I think one time on a

470

: 00:25:07

group call I said something like.

471

: 00:25:09

I was trying to encourage people into

one-to-one coaching, so I've kind of.

472

: 00:25:13

Decided to, um, set things up by saying,

well, the group coaching is really for the

473

: 00:25:18

people who are entry level into coaching.

474

: 00:25:20

And the one-to-one coaching is for a

bit more is, is a more advanced level.

475

: 00:25:25

And several pe several people in the

group quit the coaching after that because

476

: 00:25:29

they, they didn't, they didn't, I know it

was such a bad, such a bad thing to do.

477

: 00:25:34

Uh, and it, and he is like, oh,

like it completely backfired.

478

: 00:25:37

No, nobody really liked what I'd

said or suggested that the group.

479

: 00:25:40

Group coaching was less than

the one-to-one coaching.

480

: 00:25:43

But, um, so, you know, you learn, you

learn those mistakes very quickly.

481

: 00:25:48

Um, but, so it's one of the things,

sometimes it's worth taking a beat

482

: 00:25:52

to think of what you wanna say.

483

: 00:25:53

Allow the pauses, um, let other

people share and fill the space.

484

: 00:25:57

But you also need to make sure

people aren't over, people aren't

485

: 00:26:01

dominating the conversation.

486

: 00:26:03

Make sure you hear from people that

you haven't been hearing from that.

487

: 00:26:06

Everybody gets to share or feel that

their voice is being involved in some way.

488

: 00:26:11

Um, it's skills that you have to learn.

489

: 00:26:13

Angie: changes.

490

: 00:26:14

You have to be very, very, I think, you

know, if it's just you doing some type

491

: 00:26:20

of, you know, you're the person in charge

and you're talking, it's very different.

492

: 00:26:23

But if you are making it interactive, you

have to be able to manage time, you know?

493

: 00:26:31

Kind of make sure things don't start

to run over, because once you give

494

: 00:26:35

somebody the floor, so to speak, I mean

sometimes there's just no stopping them.

495

: 00:26:40

You're like sitting

there going, no, no, no.

496

: 00:26:42

And you have to be able to, again,

diplomatically say, you know what?

497

: 00:26:45

Wait, that's really great.

498

: 00:26:46

Let's pause there.

499

: 00:26:48

Let's talk about something that

John just said and just stop it

500

: 00:26:52

without telling them to be quiet.

501

: 00:26:54

John: I have a, a weekly group

coaching that, um, I've been

502

: 00:26:59

doing for, gosh, I mean, it must

be up, must be nearly 15 years.

503

: 00:27:02

And, um, and it's still going,

which is, which is good.

504

: 00:27:06

And, uh, yeah.

505

: 00:27:07

Yeah, it's, it is pretty good.

506

: 00:27:08

And, and, and I like doing it and

I know what say it's become very

507

: 00:27:11

comfortable, but the timing thing was

very relevant to that because when I was.

508

: 00:27:15

First doing it probably for the first six

months or so, the sessions were running,

509

: 00:27:18

sometimes hour, 15 hour and a half, and

it's only supposed to be 60 minutes.

510

: 00:27:22

And so I started to figure out

that, you know, with the amount of

511

: 00:27:25

share time that we had, uh, I could

only take three shares and I needed

512

: 00:27:28

to keep them, keep them on track.

513

: 00:27:31

Uh, so sometimes I'd have

to guide them a circle.

514

: 00:27:33

We don't need all the detail.

515

: 00:27:34

Just give us the overview here.

516

: 00:27:35

Um, so, um, you.

517

: 00:27:38

If I allowed more than that,

the sessions would overrun.

518

: 00:27:41

Um, if I, if I allowed myself to be

self-indulgent about wanting to share

519

: 00:27:45

or teach something more than I usually

would, the session's gonna overrun.

520

: 00:27:50

And so it is like, well, I.

521

: 00:27:52

With group coaching, I think you do want

to try and keep more to session time.

522

: 00:27:55

'cause very often people do have

stuff planned in for straight after

523

: 00:27:59

their sessions that they have to go.

524

: 00:28:01

Nearly always, nearly always have

something saying if the session's

525

: 00:28:04

overrunning, I'm sorry, I have to go.

526

: 00:28:06

Uh, so far better I think to finish in

time, even if that means not everybody.

527

: 00:28:13

Might have gotten to share and

not everybody's gonna get, you

528

: 00:28:15

know, perhaps as much as they

could do after the session.

529

: 00:28:18

'cause there may have been some

wonderful pearl of wisdom that

530

: 00:28:21

you would've liked to share.

531

: 00:28:22

But you don't.

532

: 00:28:23

You just can't afford to be

self-indulgent with these things.

533

: 00:28:27

And you have to respect, you

have to respect the time of

534

: 00:28:30

the people who are on the call

535

: 00:28:31

Angie: Well, I think setting that as

a standard is very important though.

536

: 00:28:35

I think that saying like, Hey

John, I would love to hear it so

537

: 00:28:38

well, John, what are your thoughts?

538

: 00:28:39

And hey everybody, just because we

need to be, I wanna be respectful

539

: 00:28:43

of your time, John, do me a favor.

540

: 00:28:45

Keep this at two minutes.

541

: 00:28:47

You know, whatever it is you wanna share,

try and keep this at about two minutes

542

: 00:28:50

because that's the allotted time for this.

543

: 00:28:52

There's nothing wrong.

544

: 00:28:55

You don't pretend like, oh, well I'm

doing all this magic behind the scenes.

545

: 00:28:59

Ask these adults that have

no idea, like what the time

546

: 00:29:03

concept even really looks like.

547

: 00:29:05

Um, if they don't have an appointment

after, they might be happy to

548

: 00:29:08

ramble on for 10, 15 minutes

and they will if you let them.

549

: 00:29:12

So there's nothing wrong with putting

it out there and saying, John,

550

: 00:29:15

I'd love to hear your thoughts.

551

: 00:29:16

I saw your hand up.

552

: 00:29:17

We have two minutes because

of course, as I said, I wanna

553

: 00:29:20

honor everybody's time today.

554

: 00:29:21

What are your thoughts?

555

: 00:29:23

I tell him, but I don't, you know, pound

it in for 10 minutes and use his time.

556

: 00:29:29

I just remind him and there's nothing

wrong with managing the group that way.

557

: 00:29:34

John: I need, I pretty much always have,

uh, uh, two to five extra minutes at the

558

: 00:29:39

end of a session, so, so that I can let

the people go who want to go, and the

559

: 00:29:44

people who maybe have extra questions,

if there's anything we didn't get to

560

: 00:29:47

cover in the call or they have just a

coaching question that's come up for them.

561

: 00:29:51

We have a little time for that.

562

: 00:29:52

But again.

563

: 00:29:53

Probably only really time for one, maybe

two questions, depending on what comes up.

564

: 00:29:57

Um, but I think that's

probably a good way to do it.

565

: 00:30:01

I hope this is helpful.

566

: 00:30:03

I hope this is helpful for people about

how we kind of run, run group coaching

567

: 00:30:07

calls and manage not to be too distracted

all the time, but, uh, yeah, we'll, uh,

568

: 00:30:11

don't make, we may touch back on this

topic again at some point in the future.

569

: 00:30:14

Angie: I would love to hear, I would

love to hear some questions about

570

: 00:30:17

group coaching for PE from people.

571

: 00:30:19

You know what, maybe some things maybe

we didn't cover or we'd like to, you'd

572

: 00:30:22

like to hear a little more about.

573

: 00:30:24

Love to hear back from you all.

574

: 00:30:26

John: Yeah.

575

: 00:30:26

Yeah.

576

: 00:30:26

I was actually thinking, just thinking

just now about how some people may

577

: 00:30:29

actually be interested in how do you

do the process of scaling up, uh, from

578

: 00:30:34

one-to-one to group and getting people

from one-to-one into group coaching?

579

: 00:30:37

That might be something

for us to come back to.

580

: 00:30:39

Angie: Sounds good to me.

581

: 00:30:40

John: Awesome.