Coaches Exploring AI: Tools, Challenges, and Opportunities

John: 00:00:00

Angie,

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Angie: John,

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John: are you using I,

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Angie: am I using what?

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John: aaiiiiiieee

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Angie: What on purpose

are you talking about?

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John: Artificial Intelligence

chat, GPT, that kind of thing?

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Angie: Oh, John, it's

called ai, not aiiieeee.

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John: Well, I bow to your greater wisdom.

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I.

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Angie: Oh, good lord.

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Okay.

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Maybe we should talk about

this and what AI tools we are

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using and how we're using them.

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John: Yep.

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Sounds good to me.

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I'll get there, Angie.

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I'll get there.

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Angie: Oh my gosh.

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Let's get started.

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Oh my gosh.

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I have to ask, did you hear somebody?

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Say it like that?

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Or are we just being funny today?

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John: I'm pretty sure

that's how my mom says it.

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Angie: Does she real?

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Oh, she's not listening, is she?

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John: My mom doesn't listen to our show.

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I'm sorry.

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Yeah,

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Angie: Oh my goodness.

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That's okay.

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We don't want her to now,

because I actually used to work.

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John: to me embarrassing her, though.

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That's all.

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That's all good.

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Angie: Oh, so what?

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When you're doing your standup

routine, she sits in the audience

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and you're making all the mom jokes.

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John: Do you know what I, I've told her

that there is a whole standup routine

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there, just waiting to be written.

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I haven't got around to

it yet, so we'll see.

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Angie: Oh my gosh.

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You know what?

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be prepared.

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Be prepared.

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'cause mother jokes are

not funny to the mothers.

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Just say

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Anyway.

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John: always no fun mom.

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I love head to bits, but a AI tools.

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Angie, I

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Angie: Yeah.

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John: tools.

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We had a really interesting chat with Dr.

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Lisa last time on the show.

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It was enlightening.

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There was stuff that I hadn't

realized about what was possible

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with ai and we both decided it

would be good for us to talk about

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what we are already using and doing

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Angie: Yeah,

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John: in our coaching businesses.

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What's maybe one of the most prominent

uses for AI that you are already onto?

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Angie: so I, obviously this

has, it's morphed a little bit.

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It's evolving because.

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A, I don't know what I'm doing yet.

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Right.

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I'm learning.

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But I think the first experience that

I had using AI at, for anything, was

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it like using chat GPT and now Gemini.

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But after Dr.

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Lisa being on last week, like.

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Clearly I'm not even using it in

that space to its fullest potential.

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I'm sure that I have not a clue as to

what I can use, but that was pretty much

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where it began for me, and it's turned

into more because, I mean, there's ads

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everywhere on what AI could do for you

and your business, but again, I feel like

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my knowledge base can't even keep up with

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how many more tools become available

like it feels like on the daily?

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John: Yeah the advances are

super fast and we can talk about

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stuff and it will be outdated by,

well next month, if not sooner.

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Angie: Sure.

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John: or su supersede that

there'll be new things.

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Undoubtedly the technology

race is so fast.

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Many different companies are

trying to win the race racer and,

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Angie: Yeah.

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John: of.

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Interest in competition going on.

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Is it all good?

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Maybe not, but but a lot of it is,

certainly it's not something I think

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we can sit on the sidelines of.

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We probably do need to be involved, but.

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was a little resistant to AI tools at

first, when AI was first really on the

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scene and available to us, and it was

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Chat GPT and I didn't

really want to use it.

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It felt like cheating, so,

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Angie: Yeah.

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John: a, I'm not a Luddite by

any stretch of the imagination.

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I embraced technology, but

that all felt like cheating.

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And there's still aspects

of it that perhaps do, but.

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I don't think it can be avoided now,

but I would say the first AI tool I

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probably used was in editing audio

and video content for for podcasts and

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Angie: That's the big first step though.

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You're like, oh I started

using it by, I'm like, really?

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I was down in the simple place of like.

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Tell me how to say this.

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In statue, bt, so you are even light

years ahead of that, but within, I

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guess, your business structure, right?

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You're like, this is the

space that I'm using it.

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John: Yeah and I think I still at

the moment at least have very much a

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mentality of AI as a helper rather than

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It's not a doer.

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It's not.

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I want it to be a done

for you thing with ai.

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'cause I don't think it's

really there in most cases.

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But it's a great helper.

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good idea.

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Generator.

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So some, sometimes it's a

good brainstorming partner for

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With

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Angie: Absolutely.

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John: options.

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I.

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And so I think those are really

great things to use it for.

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But as I say, initially I was just

using it to speed up the process of

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creating online content, which it

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Reasonable job at, but you still need to

have the human check-ins on it because

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it's far from perf, far from perfect.

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But yeah, those are my first

things, but probably after that.

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I would say it was

notetakers ai notetakers in,

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Meetings particularly,

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Angie: Yeah.

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John: this is something that I use with

clients, with coaching clients to give

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a, it gives a pretty full summary of

a coaching call well as identifying

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the action steps and all of that.

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It's like nobody needs to be taking notes.

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If you've got an AI notetaker

recording the call and giving

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you an overview at the end of it.

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Angie: Well listen, and it's

a great way, I mean, I've, I

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started you doing that as well.

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I mean, I was a little hesitant,

but I was like, well, it's on,

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let me see how my notes Right.

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Let's do the verify.

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How do my notes compare to its notes?

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And I'm like, better organized

because I love, it depends

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on whether how I'm doing it.

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It can be typing.

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Sometimes I'm even writing them

really quick because there's just

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certain things that I wanna make

sure I'm highlighting and whatever.

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So it's just faster for me to

just sit there and take the note.

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But, like you said, using it

especially in like Zoom, so.

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I'm looking at the notes

going, awesome job.

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Bravo, have round of applause.

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Because they're organized,

they're concise, and they work.

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So that's one space.

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And you've seen, right, I've

shared with you like some of

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the videos that I've created.

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I, I see ads all over, every

platform, every social platform.

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And there's like, Hey,

there's AI for your business.

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And I'm so curious.

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I've probably tried five or six

different platforms at this point.

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To see.

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Right.

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I'm just curious.

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Like I don't have to use it.

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What is it?

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And you've seen some of

my videos, so, I loved it.

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I was like, this is fabulous.

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I put in my idea, my theme, my

content a little bit, and it

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created this like video on my theme

with music and all these things.

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The only thing, and you know

this, the only thing that I'm

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not yet a hundred percent.

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I ain't buy into yet is that, a lot

of it, even if it's my voice, right?

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'cause I've recorded my

voice to let AI speak for me.

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I don't love yet that it still sounds

like me, but a little bit robotic.

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Like, I'm not ready to sound like that.

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However, Dr.

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Lisa said, you know what?

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Because AI is up and coming so

rapidly, people aren't necessarily

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turned away, or turned off.

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Buy that.

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So maybe I have to revisit a

couple of those platforms to

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make my videos much easier to do.

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John: I think one of the points she made

was about that it where people knew it

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was AI created or generated, they had

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Angie: sure.

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John: to it, but where they didn't,

they actually liked it more.

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Angie: Yeah.

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John: is, I.

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Kind of crazy.

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I mean, I

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Angie: Yeah.

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John: if we'll see those

stats continuing on.

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I certainly do not like those YouTube

videos where it's a very robotic

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voice with horrible intonation.

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But

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Angie: Yeah.

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John: I see these tools

getting a lot better.

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We.

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One of one of my shows recently

where I'd lost my voice couldn't

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do the intro and outro for it.

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I used an AI avatar tool on D script,

which they now have video for.

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these characters that look, they

look ai, but they look human as well.

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Angie: Sure.

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John: movements, the facial

expressions, the tonality not

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perfect, but it's still bloody good.

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It was

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Angie: Well listen, but imagine where,

yeah, imagine where that will be.

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Let's just say a year from now, like

I feel like if you and I are talking

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about this and revisiting this in a

year let's say we even wait that long.

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I feel like the tonality, all of

that is going because coming up

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with the theme and the content.

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Is not for me, what I see as the

challenge of AI in our space.

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Right.

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I'm, I understand that there's a lot of

other businesses and organizations and

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in industries, I, I'm really looking

for that word, where they're using AI

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and it's like, this is really great.

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But in our industry specifically, I think

we have to be a little bit careful because

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this is still a human based industry.

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Interestingly, I just signed a contract

recently with a corporate company.

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And there was a provision, no AI from

my like days use AI all day long.

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But no, AI was one of the, and I get it

because I guess there's a multitude of

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reasons, but I do, I just feel like that

it's just taking over and you wanna make

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sure, I guess, or they wanna make sure

that, what they're paying for is Angie

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live, not necessarily Angie ai, Angie 2.0.

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John: makes sense.

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It makes sense to me.

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They're paying for the human connection

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Angie: Correct.

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John: They get that.

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Angie: yeah, but I mean, I would say to

you per like: 1000

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even though, I have like an assistant now

and it's good and love you by the way.

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But you know, but I think AI is going

to just lighten that administrative

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load of it and help us to present.

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Sometimes I'm gonna say like, the

ideas that I had for video, I plugged

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it all in and let it all happen.

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I was like, Ooh, this is great.

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I wouldn't, I, Angie, not a IE, I would

maybe not have come up with something

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so clever yet still in alignment because

I don't have the brain of a computer.

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So it can be great.

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John: It can be great.

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I'm very aware, and I think I mentioned

this with, in our chat with Dr.

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Lisa last week, but I'm very aware that

AI does scrape other people's content and

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information and you can even instruct it

to stuff in the style of someone else.

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And it will do it to, as best

of the best of its ability.

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Angie: That's crazy.

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John: Is kind of crazy,

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Angie: Wow.

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John: This is really why a lot of people

now are talking about expertise factor

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is not as important as it used to be.

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The, your connection and relationship

ability, your performance ability

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how you show up human to human

is far more important than

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level of expertise because most

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Angie: Yeah.

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John: be gone from ai.

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We, I.

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Do still need to be very careful

of something that is a growing

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problem and concern that people are

not as aware of as they should be.

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People in the industry certainly

are of AI hallucinations.

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Like if you are getting data and

facts and things like that off ai,

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need to verify them because AI will

create statistics and facts and

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information that seems really real, but.

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If you look into it a little

more deeply, isn't there?

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There was even a legal case

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Angie: Ooh.

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John: where it turned out that

legals cases that were being cited

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as precedent weren't actually real.

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They had been weren that this had

been done by ai and it was a hall,

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an air hallucination, of course meant

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Angie: Bizarre to me, the whole

like concept of, 'cause I'm

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sitting here going, really, what

the heck is an AI hallucination?

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What is that?

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So,

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John: Yeah.

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Angie: okay, so being in a

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John: Is generating answers that seem

to fit what you're asking it to do,

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Angie: I.

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John: not necessarily bringing

you the most factual or accurate.

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Now, I think you can probably

maybe counter for some of that by

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trying to make sure that they only

instruct it and prompt it to only

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use verified facts and show they come

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Angie: Yeah,

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John: might be one way to help you

to do that, but it is something to be

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aware of don't just trust whatever.

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as such that AI throws at you

whichever tool you're using.

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Angie: I think we talked about

this a little last, a little bit

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last time when we spoke with Dr.

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Lisa, and that is the prompting.

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The prompting I think

is the, really the key.

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So let's go back to Google

for a minute, right?

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Doing a Google or, I

mean, Google is my search.

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I, if I'm looking for something,

I'm not even asking sir.

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I'm like, Hey, Google, blah, blah.

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But it's funny because I could.

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John: Do you mean Google Gemini?

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Just to clarify.

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Angie: No, just Google.

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If I'm just doing a search, so I'm

doing a basic, I'm gonna do a little

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comparison so I could be sitting

at the table and this happens.

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I'm with my crazy family, love you.

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And we could be like talking about

something or someone and it's like, oh,

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well I don't know when that happened.

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And we'll all pick up our phones

and say, Hey, when did this happen?

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And there's like this very

like, variation of answers from

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around the table, so to speak.

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And interestingly, I did get to that

point where I was just being very explicit

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and getting better answers, right?

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I learned how to actually use Google

instead of like relying 100% on

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it to be smarter than me, right?

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I was getting more effective

answers, more specific, all of that.

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And I think that the

prompts are to that point.

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I know it's a little belabored, but that's

really the key, I think, to using ai.

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More effectively is learning.

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John: the moment.

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Angie: Correct.

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And listen, everything, disclaimer,

everything that John and I say today

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will be different by tomorrow, so,

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John: Yeah.

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And as say, a year from now, the

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Angie: yeah.

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John: of prompts may have changed.

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And again, this is,

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Angie: Yeah.

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John: say, this is something Dr.

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Lisa was talking about last time.

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But super important to do that right now.

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We do need to be doing better prompts.

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The more information we can give,

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Angie: Yeah.

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John: E even things as simple as,

I will often use some prompts now.

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Ask me questions that you

need to get more clarity for.

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A good answer on this.

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that it will feed back to you.

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All right let's get this information

from you as well and then I'll be able

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to give you an even more detailed answer.

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Great.

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it, things like that, it's

worth spending a little time.

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Right.

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Certainly currently on learning

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Angie: Right.

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: 00:14:46

John: do prompting Well,

you don't need to be.

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: 00:14:49

Unless it's something you want to be doing

professionally, you probably don't need

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: 00:14:52

amounts of time on it, get a few insights

into how to do some good prompts that

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: 00:14:57

will give better, more useful, valuable

answers and get more specific learn.

344

: 00:15:02

Learn a little bit about how to

train your AI tool, the whichever

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: 00:15:06

Angie: exactly it.

346

: 00:15:08

Yes.

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: 00:15:08

John: one you're feeling more comfortable

with, because it's gonna learn your voice.

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: 00:15:12

It's, you can, and you

349

: 00:15:13

Angie: Yes.

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: 00:15:13

John: helping you to create your

content more effectively the

351

: 00:15:16

more it learns how you do things

and your style of doing things.

352

: 00:15:20

that email marketing program that

I'm in, have recently just given

353

: 00:15:24

us a whole load of tools to help

us to program our own AI or GPT

354

: 00:15:30

To speak with our voice.

355

: 00:15:31

I.

356

: 00:15:32

Angie: Yeah.

357

: 00:15:33

John: we're putting in the qualities that

we have and they don't, again, never gonna

358

: 00:15:36

be, well, not certainly at the moment.

359

: 00:15:37

It's not gonna be perfect, but it's

gonna be pretty good most people will

360

: 00:15:42

not be able to tell the difference.

361

: 00:15:44

So I do think these things

are really valuable.

362

: 00:15:47

Most of the courses and programs that

I have access to at the moment At

363

: 00:15:53

least one or more gpt or AI tools that

are within the course itself that are

364

: 00:16:00

designed for you to use with their

program to get a specific result or to

365

: 00:16:04

Angie: Right.

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: 00:16:05

John: along.

367

: 00:16:06

We're not doing those

sorts of things as well.

368

: 00:16:08

Then we could be missing out.

369

: 00:16:09

So learning how to.

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: 00:16:11

Create a GPT or something similar be also

very useful for you as a coach right now.

371

: 00:16:17

And something that I'm only

just starting to look at.

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: 00:16:20

I dunno if you've thought

about this at all, Angie.

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: 00:16:24

Angie: So I listen.

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: 00:16:25

So I was gonna say to what you said in

the beginning of that is, you really have

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: 00:16:29

to treat it as though it's an assistant.

376

: 00:16:31

And if you hired an assistant in

your posi, in your job, right, in

377

: 00:16:34

your business, you're not gonna

just say, Hey, just still do all

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: 00:16:38

the things I need to be done.

379

: 00:16:40

You're gonna give them some very

specific prompts to what you do, how

380

: 00:16:44

you do it, how you prefer it, so they

can take the ball and run with it.

381

: 00:16:47

And you should not treat

this any differently.

382

: 00:16:50

The results will probably be better,

stronger, faster than if you had a

383

: 00:16:53

live person, right, doing the things.

384

: 00:16:55

But you should be as specific

as that and look at it as a.

385

: 00:17:00

As a supplement to your business, as

the assistant to what you're doing,

386

: 00:17:06

and keep an eye, always verify.

387

: 00:17:08

You cannot, you wouldn't give your

business to a lie or maybe you

388

: 00:17:11

would to a lie person that you

know, hey, just take everything.

389

: 00:17:14

You have access to all things.

390

: 00:17:16

Go have fun with that.

391

: 00:17:18

You wouldn't in good conscience,

I would hope, do that, and you

392

: 00:17:21

shouldn't do that with A GPT either.

393

: 00:17:24

I am excited to continue.

394

: 00:17:26

Utilizing it in the space.

395

: 00:17:28

And honestly, I'm, and this

is really, transparent.

396

: 00:17:31

I'm learning like everybody, 'cause

I'm, I'm very technology averse.

397

: 00:17:39

Don't, John, don't give me that look.

398

: 00:17:41

I don't close your eyes like that, but

you know, but this is something that I

399

: 00:17:46

feel can help me actually be better at

all of those things and I have to have

400

: 00:17:53

fun with it, like you said, and make sure

that it's doing what I need it to do.

401

: 00:17:57

Because right now, I'm all, I'm also

sure that all the vision of how I

402

: 00:18:02

see it working within my world, my

professional world is probably just

403

: 00:18:08

like, I'm not even scratching the

surface yet of what I could actually do.

404

: 00:18:13

I had a conversation recently with a, a

friend actually who has been, applying for

405

: 00:18:20

jobs, not even getting like one response.

406

: 00:18:24

And it's, and then if you look,

oh, this has gone to like,

407

: 00:18:27

there's 2000 applications and

resumes that have been sent.

408

: 00:18:32

You know damn well they're using, some

of AI to to get through those: 2000

409

: 00:18:38

You know that there's no possibility that

a person or a team of people is sitting

410

: 00:18:44

there scrutinizing, going over tooth ths.

411

: 00:18:45

So it's everywhere.

412

: 00:18:48

It is everywhere, and we need to

definitely rise up to it or else we

413

: 00:18:53

are going to be left in the sand.

414

: 00:18:55

John: a hundred percent.

415

: 00:18:56

But here's one of the things, like

what, when I was doing a little

416

: 00:19:00

work on a program that I'm in for

the day, and the coach is saying I.

417

: 00:19:04

That it's always a good idea to work

on your niche a little more and tight

418

: 00:19:08

know, make sure it's tightened up, that

it's the right niche and stuff like

419

: 00:19:10

that, and was even recommended to use

AI tools to help you figure that out.

420

: 00:19:15

So I went and had a play.

421

: 00:19:16

I have paid chat GPT at the moment and

I'm preferring it to Gemini, so I might

422

: 00:19:22

stick with it, but I, I had a play on

there and worked on like, here's what

423

: 00:19:27

I'm doing, here's what I'm working with.

424

: 00:19:28

Helped me tighten up.

425

: 00:19:30

My, my niche and my help

who I help statement.

426

: 00:19:34

And let's see if it's good.

427

: 00:19:35

And it was actually an improvement

and it also even led me to being

428

: 00:19:39

able to create some new content.

429

: 00:19:42

Based upon the stuff

it was coming up with.

430

: 00:19:45

Angie: Yep.

431

: 00:19:45

John: I'm gonna add to

and change around a bit.

432

: 00:19:47

It's not come out a hundred percent

perfect, but it's come out with

433

: 00:19:50

like, alright, that's great.

434

: 00:19:51

That's something I can

435

: 00:19:52

Angie: It does.

436

: 00:19:53

John: it's helpful.

437

: 00:19:54

Let's take it from there.

438

: 00:19:56

Kind of blown away at how

well it does those things.

439

: 00:19:59

Okay.

440

: 00:20:00

Be at

441

: 00:20:00

Angie: Sure.

442

: 00:20:01

John: has been other people's stuff, but

here's how we have to think about it.

443

: 00:20:04

Everything we know have

learned from other people.

444

: 00:20:08

Everything we know we've

learned from other people.

445

: 00:20:10

So this is a democratization of

knowledge to the point where we

446

: 00:20:14

all are pretty much gonna have

access to each other's expertise.

447

: 00:20:18

Maybe it's gonna make

our brains a bit lazier.

448

: 00:20:20

Who knows?

449

: 00:20:21

We'll have to wait and see on that

450

: 00:20:30

knows

451

: 00:20:30

Angie: I'm hanging up now.

452

: 00:20:31

No, I'm kidding.

453

: 00:20:32

John: in, I

454

: 00:20:33

Angie: Don't say that.

455

: 00:20:35

I'm having like Dr.

456

: 00:20:36

Who like flashbacks right now.

457

: 00:20:39

John: Who things

458

: 00:20:39

are, this, the, there is

459

: 00:20:41

it's all about

460

: 00:20:42

building.

461

: 00:20:43

Another brain to,

462

: 00:20:45

do work for you, to

463

: 00:20:47

Angie: Yeah.

464

: 00:20:47

John: load

465

: 00:20:48

off of your brain

466

: 00:20:50

and to do stuff that we just

don't have the cognitive load or

467

: 00:20:54

availability or energy to be able to

do as much as AI can help us to do.

468

: 00:21:01

so

469

: 00:21:01

this is really what it's about.

470

: 00:21:02

our, even our

471

: 00:21:03

phone can be

472

: 00:21:03

cons.

473

: 00:21:04

Our mobile phones can

474

: 00:21:05

be considered as.

475

: 00:21:06

An additional brain.

476

: 00:21:07

They

477

: 00:21:07

store our contacts, they store

478

: 00:21:09

Angie: sure.

479

: 00:21:09

John: of information because we

can't, we just can't consciously

480

: 00:21:14

keep it all in our brains.

481

: 00:21:15

So we

482

: 00:21:16

tasked some of

483

: 00:21:18

our mental capacity or mental load

484

: 00:21:21

onto machines,

485

: 00:21:23

onto technology, and we're

486

: 00:21:24

Angie: Right.

487

: 00:21:26

John: continue down that path.

488

: 00:21:28

There.

489

: 00:21:28

It's not necessarily in itself a bad

thing, but there are things we probably

490

: 00:21:33

need to be aware of that we, we don't

really have the scope to get into today.

491

: 00:21:38

But whilst this is all going on, we

should be taking advantage of what's

492

: 00:21:44

us and worry less about the

493

: 00:21:46

future and worry more about.

494

: 00:21:48

our businesses work

495

: 00:21:49

right now and making these

496

: 00:21:51

Angie: Yeah.

497

: 00:21:51

John: for us, right?

498

: 00:21:52

Work for

499

: 00:21:54

if you're

500

: 00:21:54

creating talks or books or anything

like that, this can really help

501

: 00:21:57

you to outline stuff, to generate

some ideas, make sure you haven't

502

: 00:22:01

Angie: Sure.

503

: 00:22:02

John: of information.

504

: 00:22:03

Are important things for to do

because all of us are flawed,

505

: 00:22:07

we're not perfect beings.

506

: 00:22:09

It's easy to miss stuff or to misinterpret

stuff or to get things wrong but

507

: 00:22:17

Angie: Right.

508

: 00:22:18

It's a great way to fill in the

blanks and elevate us, right?

509

: 00:22:22

It's a great way to supplement, and

that's why I keep feeling like, for me,

510

: 00:22:27

it's filling in those blanks and maybe

taking things to the next level and

511

: 00:22:31

helping me to grow as a professional.

512

: 00:22:34

But at the end of the day, I.

513

: 00:22:36

It's not gonna coach for me.

514

: 00:22:37

It's not going to speak

for me, so to speak.

515

: 00:22:40

I am still going to be that ever present

human that is in front of the scene, so,

516

: 00:22:49

John: Yeah,

517

: 00:22:51

as I said, we're

518

: 00:22:53

we

519

: 00:22:53

use and one of the

520

: 00:22:54

tools that I use and I

521

: 00:22:55

actually

522

: 00:22:55

have done for a while is writing tools.

523

: 00:22:56

I use

524

: 00:22:56

Grammarly to help me

525

: 00:22:58

Angie: Yeah.

526

: 00:22:59

John: correct myself

527

: 00:23:00

and even

528

: 00:23:00

Angie: Yeah.

529

: 00:23:01

John: get it

530

: 00:23:02

right and Grammarly doesn't

531

: 00:23:02

always speak with my voice, but it

532

: 00:23:04

does show me I.

533

: 00:23:05

Good grammar at least, and

things that I might want to

534

: 00:23:08

change, or obvious mistakes

535

: 00:23:09

Angie: Yeah.

536

: 00:23:09

John: easily fix, which

is what I want it to do.

537

: 00:23:12

But there are other AI writing tools now

which are worth playing with as well.

538

: 00:23:15

That can just speed up things of like

email responses, automations, that

539

: 00:23:20

especially if you are sending a lot of

the same messages or if you're doing

540

: 00:23:23

sales by chat or anything like that,

there are AI and automation tools.

541

: 00:23:28

Are

542

: 00:23:29

able to speed up those

543

: 00:23:31

processes

544

: 00:23:31

for you

545

: 00:23:34

and reduce your carpel tunnel syndrome

546

: 00:23:39

Angie: Right.

547

: 00:23:42

Yeah.

548

: 00:23:42

So we've covered a lot today.

549

: 00:23:43

I think this is something that we're

going to continue to revisit and we

550

: 00:23:48

should, because we're gonna incorporate

things into our businesses, and maybe

551

: 00:23:52

we'll get a little more specific

the next time we talk about it.

552

: 00:23:56

Yeah, let's hope so, we'll return to

553

: 00:23:58

John: itsoon itt.

554

: 00:23:58

Soon, but I think we've,

had a good episode on

555

: 00:24:00

this

556

: 00:24:00

Angie: Yeah.

557

: 00:24:01

John: it's been some

558

: 00:24:02

for you too.